All data subjects whose personal data is collected by Hively Limited, in line with the requirements of GDPR.
2.1 The Data Protection Officer is responsible for ensuring that this notice is made available to data subjects prior to Hively Limited collecting/processing their personal data.
2.2 All Employees of Hively Limited who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
3.1 Who are we?
Hively Limited is the organisation who collects the personal data from www.charityhive.co.uk and in turn makes it a data controller, Hively Limited will use your data to help find the relevant product for yourself which in turn makes us also a data processor.
Regards to why we collect the data and what we do with it, we will use your data to find out your requirements and if you are interested in items or services on the website we will find your requirements and provide you with an introduction to the most suited item, service or 3rd party supplier where we may receive a commission for the introduction, we do not produce items or services ourselves.
If you are interested in our online packages we will use the details so we can process and service your order in house.
Our Data Protection Officer can be contacted directly here:
Dan Bream
Managing Director
Telephone: 0330 043 9001
Email: hello@charityhive.co.uk
The personal data we would like to collect / process is:
Personal data type:
Source (where Hively Limited obtained the personal data from, if it has not been collected directly from you, the data subject. Not if the personal data has been accessed from publicly accessible sources):
Contact Name:
We will use this to service your enquiry or register you as wishing to work for us and to ensure we are speaking to the correct person when we make contact.
Contact Number:
We will use this to service your enquiry or register you as wishing to work with us, we will call you so we can discuss your enquiry or application with yourself.
Contact Email:
We will use this to service your enquiry or register you as wishing to work with us, we will email details of the product, service or application you have enquired about.
Product or Service interested In:
We will use this to service your enquiry, we will use this so the relevant person can deal with your enquiry ensuring you receive the best level of service.
Time Stamp & Date Stamp Of Enquiry:
We will use this to service your order or register your application and for compliance to ensure we can provide proof of enquiry or application made.
IP Address Enquiry Made On:
We will use this for compliance to ensure we can provide proof of where the enquiry or application was made.
If You Want To Be Contacted In The Future And How:
We will use the information to contact you in the future and only contact you by the methods you choose.
The personal data we collect will be used for the following purposes:
3.2 Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for Hively Limited to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. You may withdraw consent at any time by going to the opt out page on our website where you can do this via a contact form, which is found here.
For applications to work with us, you will be contacted using the companies standard methods of communication – email, SMS text message, website and phone call.
3.3 Disclosure
Hively Limited will not pass on your personal data to third parties without first getting your explicit consent.
3.4 Retention period
Hively Limited will process personal data for the length of any agreement we have in place to manage a service we provide or as an employee. If we can’t or you choose not to take out a service we provide you with or work for us should an offer be made then we will destroy your details unless you have opted in for further contact in regards to new products, services or news from Hively Limited we will always provide you with the opportunity to opt out on all future correspondence such as email opt in/out.
We have come to agreement on the decision on this time period due to we believe this is how long we need the data to service the client’s needs and in regards to how long we hold data where client opted in for further contact we will retain this until the client chooses to opt out as they will be given the option to do on all correspondence we also make contact every 12 months with the client asking them to re opt in if they do not respond or say no we will destroy their details.
For those made an offer to work with us, we will hold your personal information for the duration of your employment and until the end of the following tax year, where the data will be reduced to only contain your full name, job title(s) whilst working for us and the period of time working for us, to enable us to provide a reference for you in the future.
3.5 Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
3.6 Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Hively Limited (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Hively Limited data protection representative - Data Protection Officer or GDPR owner internally.
The details for each of these contacts are:
Data Protection Officer
Dan Bream
Managing Director
Telephone: 0330 043 9001
Email: hello@charityhive.co.uk
Data Protection Officer
Read more about how and why we use your data here
Information Commission officer (ICO)
Read more about how and why we use your data here
Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
"any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".
Hively Limited - How we use your information
This privacy notice tells you how we, Hively Limited, will collect and use your personal data as follows
Visitors to our website(s)
When visitors arrive on www.charityhive.co.uk we use a third party service, which is google analytics, to collect from you basic internet log information and information on your behaviour patterns while you're on the site. This information lets us know how many visitors come to the site and what pages they are looking at and the amount of time they spend on certain pages. The information collected cannot identify anyone and we ensure ourselves and google do not use this information to identify an individual of someone who has or is visiting our site. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
How www.charityhive.co.uk (Hively Limited) use Cookies
You can learn more about our cookie policy here.
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