Features
Charity Hive is a beautifully simple system that contains everything you'll need to help grow your charity and its fundraising activities
Helping you raise more
Customised
A platform that is customised (e.g. logo and colour scheme), has a user-friendly interface and that integrates with your own website (if you don’t require the optional Marketing Platform).
Powerful Admin Suite
Manage everything within your Admin Dashboard; create events, manage users, edit products, send messages and understand supporter, donor and fundraising activity in real-time.
Safe. Secure. Fast
Our fast UK based Cloud hosted solution uses highly secure containers, so you don’t need to worry about hosting or security. GDPR compliancy is integrated “out-of-the-box”, so your data is safe and secure.
Instant payments
Unlike other fundraising services, where you could be waiting weeks or months to receive your funds, there is no waiting around with Charity Hive! As we use your own payment gateway account, funds are deposited directly to you when a donor pays or donates.
Gift Aid
Gift Aid opt-in is available for donors and Gift Aid reports can be generated for manual submission to HMRC for processing. Donation reports, including supporter contact information, gross and net donations can also be exported.
Unlimited
There are no limitations with Charity Hive. You can have as many events, pages, news items, shop products, auction lots, fundraisers or users as you require.
Fundraising made easy
Receiving Donations
The donation process is easy, secure and allows your donors to either give a one-off donation via debit/credit card, Apple Pay, Google Pay, or setup and manage a recurring monthly donation. Donors can leave a public viewable message or remain completely anonymous.
Fundraising Events
If your charity is organising its own fundraising events, then you can create entries with their own specific options, such as entry fee, minimum fundraising target, maximum capacity, team creation and more.
Supporter Created
Your supporters can create their own fundraising events, and they have the ability to raise money for any event - e.g. London Marathon, triathlon, bike ride or walk, ask friends for donations rather than birthday or wedding gifts, pay tribute to a loved one by collecting donations for a cause they cared about and anything else...
Supporter Focused
Whether your supporters have registered for one of your official events, or they’ve created their own; they will have their personal customisable fundraising page, which will allow others to donate direct and leave messages of support. This ensures that all fundraising efforts are in one central location and your users have the ability to share their unique website URL address pages across social media or send to family, friends and colleagues via email, WhatsApp, SMS, etc.
Simple and easy to create
User Profile Pages
Blog and vlog capabilities
Social media sharing
Sell tickets and manage bookings
Ticketed Events
Sell tickets for your events, such as a Gala Dinner, with the ability to set a maximum capacity with “Sold Out” handling to prevent over booking, standard of VIP ticket options, prices for individual tickets or discounted for multiple “table of 10” pricing structures.
Booking Information
The lead booking user has the option to add guest names and dietary requirements so there is no need to chase for these and you'll be able to complete your guest list well in advance of the actual event!
Coupon Codes
Discount coupon codes can be created and assigned to events, tickets and shop purchases. Each coupon has a number of options, such as a flat rate or percentage, expiry date, number of times it can be used and more
Ticketing
Ticketed events have an optional ticket system built in, and once enabled on a event-by-event basis, you will be able to automatically issue a downloadable PDF to all ticket purchasers. Each ticket carries a unique QR code (Quick Response code) which can be scanned at the event in order to allow entry and to build your attendance list/register.
Sell merchandise and help raise your profile
Official Merchandise
Sell your official merchandise as standalone products via the online shop, or up-sell when users are registering for an event, such as event specific t-shirts, running bibs, bags, mugs, etc.
Fulfilment
Where required, we also have preferred suppliers who will be able to fulfil orders for you, so rather than you having to keep large amounts of stock, each order can be fulfilled as and when they are received.
Upsell
Upsell with official merchandise that can be purchased during the sign-up process of any specific event.
Online bidding
Real-time Auctions
The Auction feature of Charity Hive enables you to create online auction lots, giving you another way to raise more funds for your charity. Watch it all happen in real time via the Admin Suite! Review all bids that have been placed on an item and view the details of each bidder.
Anything goes!
If you have been given signed memorabilia or a “money can’t buy” experience, then add it to the site and promote to your supporters through an email campaign or via social media.
A "lot" of options!
Features include starting bid, reserve price, auction duration and more. Run one lot, or have several at a time - it’s entirely up to you!
Your users will then bid until the end of the auction time, with email notifications along the way and the winner then paying through the system.
Host your own raffles
Paperless
Once you've setup your raffle, your donors can purchase as many tickets as they want and as we're completely online, all tickets are randomly generated and issued via email.
Automated and Random!
An automated draw takes place utilising a Random Number Generator, which has been tested and approved by an independent, third party test house.
Charity Hive Marketing Platform
We have an optional Charity Hive Marketing Platform, which will give you a full website in addition to the fundraising features. So, whether you’re a new charity, or an existing charity looking for an upgrade, this is the perfect solution.
Find out more
Insights and Reporting
Keeping track of your donations and fundraising activities is a vital part of the system. Download management reports including donation, membership, ticket, payment, Gift Aid and income reports. Customise the date range to ensure you never miss a thing. You can also download attendance lists for events, access next of kin details whilst at an event and in an emergency situation.
Link Tracking
Create short and memorable links for use on marketing materials and social media messages. Then see how many clicks they’ve received, along with conversion analytics and money received.
Assistance & Support
We’re here to help you and your staff with any aspect of our platform, and we also extend this support to your end users. Support is all handled through our online ticketing system, which can be activated anywhere within the platform, or by sending us an email.
Accessible anytime & anywhere!
As a completely online solution, you and your users can check fundraising pages in real-time via your Charity Hive website or App (iOS and Android). Whether this is at the office, home, waiting for a train, or even whilst doing an event - complete control at your fingertips. Integrated with Apple Pay and Google Pay, donations and payments can also be made direct within the App.
