FAQs

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Why Charity Hive?

Having worked with a number of charities, we saw a gap to provide a "one stop shop" solution to fundraising, events, ticket sales, selling of merchandise and quick and easy donations. There are a number of websites offering fundraising tools, but they tend to only offer these individually. Also, what struck us, were the upfront and monthly subscription fees that charities were having to pay before they had even received any donations! We didn't think that was right, so Charity Hive was born!

How much does Charity Hive cost?

We don't charge any up-front setup fees, or monthly subscriptions. You simply pay a per transaction fee of 6% without the Website CMS option OR 8% with the Website CMS option (excluding Gift Aid), plus a small card payment processing fee (taken at source), meaning that you only pay when you earn. This is calculated at the end of the month and invoiced.

When do we receive our funds?

Instantly! There is no hanging about with Charity Hive. Because it uses your own Stripe (or preferred payment gateway supplier) account, funds are deposited directly when a user pays or donates.

How many users and events can we have?

There are no limitations at all. You can have as many events, shop products, fundraisers, users, etc as you require.

Can Charity Hive be customised?

We've built the platform so that it can house your own logo (including the App) and the colour scheme can be changed to fit your branding. We can also use a subdomain off of your current website address e.g. give.mycharity.com

What if we need something bespoke?

Please let us know what you need and we can look to add it in! If the requested addition or change will benefit the platform we will complete this fee free, otherwise we can quote for these changes.

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Join the Hive!

We’re excited to show you what our platform can achieve for your organisation and we’d love for you to join the Charity Hive family! Call 0330 043 9001 or click the register button below.

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